Effective Date: June 21, 2025
Welcome to Cycle Therapy Bikes LLC! We’re thrilled you’re here to explore our bike tours and cycling content at www.cycletherapybikes.com. These Terms and Conditions (“Terms”) govern your use of our website, booking of guided and self-guided bike tours, and engagement with our blog and services. By accessing our site or making a booking, you agree to these Terms, so please read them carefully. If you have questions, we’re just a pedal away—contact us at the details below.
1. General Use of Our Website
Our website offers bike tour bookings, cycling articles, and travel tips for velo enthusiasts, active travelers, and digital nomads. You’re welcome to browse, book, or comment on our blog, but here’s how to keep things smooth:
Eligibility: You must be at least 18 years old to book tours or create an account. If you’re under 18, a parent or guardian must handle bookings.
Acceptable Use: Use our site for personal, non-commercial purposes only. Don’t copy, modify, or distribute our content (like tour itineraries or blog posts) without permission. No spamming, hacking, or posting harmful content, please.
Accuracy: We strive to keep tour details, prices, and articles accurate, but typos happen—like calling a trail “flat” when it’s got a sneaky hill. Check with us before booking if something looks off.
2. Booking Tours
Booking a tour with us—whether it’s the Himalayan Heights or Baltic Breeze—means you’re ready for adventure. Here’s what you need to know:
Booking Process: Book via our Book Now page or by contacting us. You’ll need to provide your name, contact info, tour preferences, and payment details. A non-refundable deposit (typically $300-$500) secures your spot, with the balance due 60 days before the tour starts.
Confirmation: Once payment’s processed, we’ll send a confirmation email with your itinerary, GPS routes (for self-guided tours), and prep tips. Double-check details and let us know ASAP if anything’s wrong.
Tour Requirements: Some tours (e.g., Patagonian Pathways) are advanced and require fitness or cycling skills. You’re responsible for ensuring you meet the difficulty level. We may request health info for high-altitude tours like Andean Explorer.
Pricing: Prices are listed in USD and include accommodations, most meals, and services per the tour description. Extras like bike rentals, travel insurance, or personal expenses aren’t covered unless stated.
Group Size: Guided tours have minimum (usually 4) and maximum (usually 12) group sizes. If we don’t hit the minimum, we may cancel with a full refund or offer an alternative tour.
3. Cancellations and Refunds
Plans change, and we’ve got a fair policy for that. See our Refund Policy for full details, but here’s the gist:
Your Cancellation: Cancel more than 60 days out for a full refund minus a $100 fee; 30-60 days for a 50% refund; less than 30 days, no refunds. Transfers to another person are allowed up to 14 days before, for a $50 fee.
Our Cancellation: If we cancel due to weather, safety, or other issues, you’ll get a full refund or a credit for a future tour. Minor itinerary tweaks (e.g., swapping a trail) don’t qualify for refunds unless the experience is significantly altered.
No-Shows: If you miss your tour or leave early, no refunds apply.
4. Participant Responsibilities
You’re the star of your cycling adventure, but with great rides come great responsibilities:
Health and Safety: You must be in good health and fit for your chosen tour. Inform us of medical conditions (e.g., asthma for high-altitude tours) before booking. Follow guide instructions and local laws during tours.
Equipment: Bring or rent a suitable bike and gear (helmets mandatory). For self-guided tours, you’re responsible for bike maintenance and navigation using our GPS routes. Check our blog (e.g., “Conquering the Climb”) for gear tips.
Conduct: Be respectful to guides, locals, and fellow cyclists. Disruptive behavior (like ignoring safety rules) may result in removal from the tour without refund.
Travel Documents: You need a valid passport, visas, and vaccinations (if required) for international tours. Check requirements for destinations like Morocco or Japan well in advance.
5. Risk Acknowledgment
Bike touring’s thrilling, but it’s not without risks—think uneven trails, weather changes, or rogue sheep crossings. By booking, you acknowledge:
Inherent Risks: Cycling involves risks like falls, injuries, or equipment failure. We minimize these with experienced guides and vetted routes, but you ride at your own risk.
Remote Areas: Some tours (e.g., Sahara Sands) visit remote spots with limited medical access. You’re responsible for your fitness and preparedness.
Liability Waiver: Before your tour, you’ll sign a waiver releasing Cycle Therapy Bikes from liability for injuries or losses, except where caused by our gross negligence.
We strongly recommend travel insurance to cover accidents, cancellations, or emergencies. Check providers like World Nomads for cyclist-friendly plans.
6. Intellectual Property
Our website, tour itineraries, blog posts (like “Sustainable Cycle Touring”), and logos are owned by CycleTherapyBikes LLC. You may not reproduce, sell, or use our content commercially without written permission. Feel free to share our blog links on social media or quote snippets with credit to us—spread the cycling love!
7. Privacy and Cookies
We respect your data like we respect a clean bike chain. Our Privacy Policy and Cookies Policy explain how we collect, use, and protect your info (like your email for booking confirmations or cookies for site navigation). In short: we don’t sell your data, and you can manage cookie preferences via our site.
8. Third-Party Services
We partner with trusted providers for payments (e.g., Stripe), accommodations, and local guides. Their terms apply to their services—e.g., hotel cancellation policies or ferry schedules for Croatian Coastline tours. We also link to external sites (like X for tour reviews), but we’re not responsible for their content or practices.
9. Limitation of Liability
We’re committed to epic tours, but we’re not liable for things beyond our control, like:
Natural disasters, political unrest, or pandemics affecting tours.
Personal injuries, property damage, or losses during tours, unless caused by our gross negligence.
Delays or changes by third parties, like airlines or local suppliers.
Our liability is limited to the tour price you paid. For example, if your Mekong Meander tour gets disrupted by a monsoon, we’ll offer credits or alternatives per our Refund Policy, but we can’t cover your flight costs.
10. Governing Law and Disputes
These Terms are governed by the laws of Alaska, USA. Any disputes will be resolved in the courts of Fairbanks, AK. If something’s off, let’s talk first—email us at [email protected], and we’ll try to sort it out like cyclists sharing a trail.
11. Changes to These Terms
We may update these Terms to reflect new tours, legal changes, or feedback. Updates will be posted on our site with the new effective date, and we’ll notify you via email for significant changes affecting your booking. Check back before booking to stay in the loop.
12. Contact Us
Questions about these Terms, your tour, or the best bike for a Tuscan trail? We’re here:
Email: [email protected]
Address: CycleTherapyBikes LLC, 3401 Airport Way, Fairbanks, AK 99709, US
Phone: +1 907-452-9453
We’ll respond within 48 hours, because we’d rather be helping you plan your next ride than keeping you waiting.
Cycle Therapy Bikes LLC is your ticket to adventure, and these Terms keep the ride fair and fun for everyone. Let’s hit the trails and make some cycling magic!