Effective Date: June 21, 2025
At Cycle Therapy Bikes LLC, we’re passionate about helping you explore the world on two wheels, and we’re just as committed to protecting your privacy while you plan your cycling adventures. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (www.cycletherapybikes.com), book tours, engage with our cycling blog, or interact with us. By using our services, you agree to the practices outlined below.
1. Information We Collect
We collect information to make your experience with Cycle Therapy Bikes seamless, personalized, and adventure-ready. Here’s what we gather:
Personal Information You Provide: When you book a tour, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing address, payment details (processed securely via third-party providers), and travel preferences (like tour dates or difficulty levels). If you submit a review or comment on our blog, we may collect your name or username.
Automatically Collected Data: When you visit our site, we use cookies, web beacons, and similar tools to collect info like your IP address, browser type, device details, pages visited, and time spent on our site. This helps us understand how you use our site and improve your experience.
Third-Party Information: If you book through a partner platform or interact with us via social media, we may receive limited info from them, like your email or username, subject to their privacy policies.
2. How We Use Your Information
We use your info to power your cycling adventures and keep our site running smoothly. Specifically, we use it to:
Process and confirm your tour bookings, including sending you itineraries, GPS routes, and travel updates.
Personalize your experience, like recommending tours based on your interests (e.g., coastal trails or mountain climbs).
Send you newsletters, promotional offers, or blog updates about cycle tourism (you can unsubscribe anytime).
Improve our website, services, and content by analyzing usage trends and feedback.
Respond to your inquiries, provide customer support, and resolve issues.
Comply with legal obligations, prevent fraud, and protect our rights.
3. How We Share Your Information
We don’t sell your personal info—period. We only share it when necessary to deliver our services or meet legal requirements:
Service Providers: We work with trusted third parties, like payment processors (e.g., Stripe), booking platforms, or email services (e.g., Mailchimp), who need limited info to process payments, send confirmations, or manage subscriptions. They’re bound by strict confidentiality agreements.
Tour Partners: When you book a guided tour, we may share your name, contact details, and tour preferences with local guides or accommodation providers to ensure a smooth trip.
Legal Compliance: We may disclose info if required by law, such as in response to a court order, or to protect our rights, safety, or property.
Business Transfers: If Cycle Therapy Bikes is acquired or merged, your info may be transferred as part of the deal, but we’ll notify you and ensure continued protection.
4. Cookies and Tracking Technologies
Our site uses cookies to make your visit smoother and help us understand what you love about cycle tourism. Cookies are small files stored on your device that track things like your preferences or site usage. We use:
Essential Cookies: To keep the site running, like remembering your login or cart items.
Analytics Cookies: To track site performance via tools like Google Analytics (anonymized data only).
Marketing Cookies: To show you relevant ads or content based on your interests.
You can manage cookies through your browser settings or our cookie consent popup. Note that disabling cookies may limit some site features. We don’t track you across other sites for creepy ad-stalking—your adventure’s private.
5. Your Choices and Rights
You’re in control of your info. Here’s what you can do:
Opt-Out: Unsubscribe from our emails using the link in any newsletter or contact us to stop marketing messages.
Access or Update: Request a copy of your data or ask us to correct inaccuracies by emailing [email protected].
Delete: Ask us to delete your info, unless we’re required to keep it for legal or operational reasons.
Cookies: Adjust your cookie preferences anytime via our site’s cookie banner or browser settings.
If you’re in the EU or another region with data protection laws (like GDPR), you have additional rights, like objecting to data processing or requesting data portability. Just reach out, and we’ll handle it promptly.
6. Data Security
We take your privacy seriously and use industry-standard measures to protect your info, like SSL encryption for data transfers and secure servers for storage. Payment details are processed via PCI-compliant third parties—we never store your full card info. While we do our best, no system’s 100% hack-proof, so we encourage you to use strong passwords and keep your account details safe.
7. International Data Transfers
Cycle Therapy Bikes is based in the US, so your info may be processed or stored in the US or other countries where our service providers operate. We ensure any international transfers comply with applicable laws, using safeguards like EU Standard Contractual Clauses for GDPR compliance. By using our site, you consent to these transfers where necessary for your tour or services.
8. Children’s Privacy
Our site and tours are designed for adults, and we don’t knowingly collect info from kids under 16. If you’re a parent and think we’ve got your child’s data by mistake, contact us at [email protected], and we’ll delete it ASAP.
9. Third-Party Links
Our site may link to external sites, like social media or partner booking platforms. We’re not responsible for their privacy practices—check their policies before sharing info. Same goes for blog comments or reviews you post; keep personal details minimal, as they may be public.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve or laws change. We’ll post the new version on our site with the updated effective date and notify you via email or a site popup if changes are significant. Check back occasionally to stay in the loop.
11. Contact Us
Got questions, concerns, or just wanna chat about your next bike tour? We’re here for you:
Email: [email protected]
Address: CycleTherapyBikes LLC, 3401 Airport Way, Fairbanks, AK 99709, US
Phone: +1 907-452-9453
We’ll respond as fast as we can—usually within a couple of days—because we’d rather be planning your adventure than keeping you waiting.
Cycle Therapy Bikes LLC is all about freedom, exploration, and respecting your privacy while you chase your cycling dreams. Let’s keep the trails open and your data safe. Ride on!